What aspect ratio is best?
16:9 is used for modern-day computers, hand-held devices & for TV.
4:3 can be used however black bars will be visible in many modern players. This can be overcome by cropping or stretching although the latter is less desirable.
How can I send you my videos & photos?
Your footage will be too large for email.
Please use WeTransfer.com which is a free large file transfer service.
How will you return my video?
By WeTransfer.com/
What payment methods do you accept?
Card payment online - Mastercard, Visa & American Express
Can I see the video before I pay?
A deposit will be required in most cases. When the work is complete we will publish the video(s) on a link that cannot be found by search engines. The video will have a watermark that will be removed before we send it to you and following your payment in full.
Can I use any soundtrack or music?
Sorry, no. Such work will be subject to copyright. We will need proof you have permission to use such work.
Can I use a screen cast of someone else's video in my project?
Again, sorry but no. The work is the property of the copyright owner.